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Meta Quest 3 right Controller jittery

oxytal
Honored Guest

Booted up my Quest 3 for the first time and both controllers worked fine. When it updated the firmware for both controllers for the first time my right controller started jittering like crazy, as if it's continuously falling. Its inputs (joystick and buttons) work fine as well as the left controller. I can't line up the right controller to select anything since it keeps falling and resetting its position even though it's not moving at all.

4 REPLIES 4

MetaQuestSupport
Community Manager
Community Manager

Hey @oxytal! We know how this can interrupt your experience in VR and would love to help you so you can enjoy your new Quest 3! We have some troubleshooting steps for you to try out so if you can try these steps out for us below!

 

  • Remove the batteries from your controllers for at least 30 seconds. Try a new battery
  • Clean your controllers, focusing on the joystick area, using compressed air can be used to remove debris inside the controller.
  • Remove unsupported third-party accessories that may affect thumbstick motion or controller detection. For example, controller covers, controller attachments, etc.
  • Unpair and pair the controller to the headset.
  • Recalibrate the controller joystick range and deadzone.

Let us know if these steps worked out for you.

We can wait to hear back from you!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

MetaQuestSupport
Community Manager
Community Manager

Hey again @oxytal! We just wanted to reach out and see if you still require assistance with this?

 

We can't wait to hear back from you.

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

Unfortunately none of the solutions provided above worked so I had it returned back to seller ☹️

Hey @oxytal! We understand your decision. If you ever need Meta Quest support in the future, please don't hesitate to reach back out to us. 

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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