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Meta Quest 3 screen is distorted playing MX Bikes

YSN227
Honored Guest

i recently upgraded to quest 3 and went to go try mx bikes VR and was confused why the world wasn't projecting right, the world moves around with my head movement, it works with beam ng VR but not mx bikes, and i went and tried it with my sisters quest 2 and it worked fine, so why doesn't it work with my quest 3

1 ACCEPTED SOLUTION

Accepted Solutions

MetaQuestSupport
Community Manager
Community Manager

Hey, @YSN227! Hope you're doing well! We just wanted to touch base and ensure you've been able to get everything working as normal. If you're still running into issues, don't hesitate to reach back out with those details. We're here to help make sure you're all set!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

View solution in original post

7 REPLIES 7

MetaQuestSupport
Community Manager
Community Manager

Hi there, @YSN227! We absolutely get the importance of having seamless gameplay in VR, so we appreciate you bringing that distortion issue to our attention! To help us get a better grasp of the situation and what might be causing it, we'd like to ask a few questions before we dive in here. When you get the chance, please go through and answer the following for us:

 

  • Is this issue happening when using your headset with PCVR or standalone? If you're connecting your headset to your PC, is that being done through Air Link or a Link cable?
  • Where are you launching the game from? Is this a Steam game, or did you download it from the official Meta app store? We do want to let you know that side-loading and third-party platforms, such as Steam or SideQuest, are not supported by Meta Quest Support.
  • Do you have any similar issues with any apps/games from the official Meta app store, or is MX Bikes the only game experiencing these issues?
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

MetaQuestSupport
Community Manager
Community Manager

Hey, @YSN227! Hope you're doing well! We just wanted to touch base and ensure you've been able to get everything working as normal. If you're still running into issues, don't hesitate to reach back out with those details. We're here to help make sure you're all set!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

No, i reached out to them but bo response, still a warped screen on the quest 3

Thank you for letting us know that you have reached out to the developers of the game regarding this issue. We understand that this is not the kind of experience you are hoping for. Please always feel free to reach out to us if the game isn't causing the issue. We are always more than happy to assist our fellow Meta family members. Thank you!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

Yeah its ok, do you think that its a problem with the new pancake lenses and mx bikes not updating the vr support for the quest 3?

Hey @YSN227. There isn't a difinitive answer on your question since the gmae is a STEAM based game which is a 3rd party. You can check out the link here to reach out to them. Hope this is resourceful! 

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

I have the same issue with my quest 3 & varjo headset also with mxbikes distortion profile being out, the headsets that worked for me is pimax 5k+ ,8k, crystal ,hp reverb, vive pro. Piboso needs to fix it it's not the headset

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