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Meta Quest 3 uninstalled my games

iDzjobojoey
Honored Guest

I was watching amazon prime earlier during the day, sqitched off that and purchased a game. Let the download happen while i went off for a few hours, come back to play the game and as soon as i put the device on, it asked for my birthday(which i had done when purchased almost a year ago) and then went to start downloading the game that i had already been playing for months and it acted like i had never started the download of the new game that i had already purchased. What happened?

2 REPLIES 2

MetaQuestSupport
Community Manager
Community Manager

Hey @iDzjobojoey,

 

Have you experienced any issues since your game downloaded?

The Wi-Fi may have dropped momentarily causing your game to cancel installation. 

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

MetaQuestSupport
Community Manager
Community Manager

Hey @iDzjobojoey,

 

Do you still require assistance? 

We're here to help!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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