04-05-2025 05:41 PM
My Meta Quest 3 will not allow me to connect to my computer. This was working several weeks ago. Since then I updated the software and switched to a new graphics card (5070ti). The graphics card is VR compatible and has functioned well since using it. I was almost exclusively using steam link prior. Now when launching steam link the Connect button shows as gray and say "cannot use different networks" (connected on the same network and launching air link on the VR doesn't register my PC as a compatible device. No VPN on PC.
What I've tried to do to fix it:
I have no idea how to resolve it. If it's on the PC side then I'm at even more of a loss.
Solved! Go to Solution.
04-05-2025 09:43 PM
I was able to resolve it by launching steam in administrator mode. Sometimes it's the simplest of solutions...
04-05-2025 07:34 PM
Some users have reported that installing the Microsoft Visual C++ 2015-2022 Redistributable packages resolved similar issues with Steam Remote Play.
If that doesn't work I would recommend going a bit more extreme:
04-05-2025 08:48 PM
I installed the drivers and used the DDU to remove the drivers. Neither seems to fix it. It says "Streaming VR is only supported on the local network". I've also tried swapping the computer network to private from public. Also forced Ethernet to be the only option to guarantee it's on the same local network.
04-05-2025 09:43 PM
I was able to resolve it by launching steam in administrator mode. Sometimes it's the simplest of solutions...
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