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Meta Quest 3 won't power on

Bagels472
Honored Guest

3-month old Meta Quest 3 won't power on. Meta Quest symbol rotates and hear periodic beeping sound. Hard reboot (holding power and volume button at the same time) did not fix. Would appreciate some advice. Thank you in advance.

1 ACCEPTED SOLUTION

Accepted Solutions

MetaQuestSupport
Community Manager
Community Manager

Hi there @Bagels472! Experiencing issues with your Quest 3 is no fun! We want to help you as best we can so you can continue your journey in the VR world! We have a couple questions to get a better understanding:

 

  • How long have you been experiencing this issue?
  • What other troubleshooting steps have you attempted, if any?

 

We recommend completing a factory reset. Follow the steps in this link. Let us know if this help! 

 

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

View solution in original post

4 REPLIES 4

MetaQuestSupport
Community Manager
Community Manager

Hi there @Bagels472! Experiencing issues with your Quest 3 is no fun! We want to help you as best we can so you can continue your journey in the VR world! We have a couple questions to get a better understanding:

 

  • How long have you been experiencing this issue?
  • What other troubleshooting steps have you attempted, if any?

 

We recommend completing a factory reset. Follow the steps in this link. Let us know if this help! 

 

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

MetaQuestSupport
Community Manager
Community Manager

Greetings @Bagels472! Were you able to perform that factory reset? We are here to help reach back out if you are still in need of assistance. 

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

Factory reset worked, and I didn't lose my data! Thank you. Sorry for the delay in replying - took me a bit to find the time to do the reset and then to reply. 

That's fantastic! We're so thrilled that you were able to bring your headset back to life- with no loss of progress, either! While this issue may have been resolved, we encourage you to reach back out again if you ever have any other issues.

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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