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Meta Quest 3s Pairing the headset with the Meta Quest app

Dante271
Honored Guest

I just received my Meta Quest 3s and when I try to pair the headset with the app it shows me that the headset is off, and when I click on new device the image of the Meta Quest 3s appears but as if disconnected and it doesn't let me continue, I press the continue button but nothing happensScreenshot_20250203-113613_Meta_Horizon.pngScreenshot_20250203-113414_Meta_Horizon.png

1 REPLY 1

Choleni
MVP
MVP

Hi @Dante271 🙂

Have you charged the headset before starting the pairing process?

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