12-16-2024 01:34 PM
Hi, my Quest 3s, told me that it could not determine my location and to continue or turn on travel mode. But there was no way to select continue. So I did a factory reset, now the device has trouble booting up and repeatedly tries to boot. Sometimes it does and you can hear the set up music playing but a back screen. The controllers don’t seem to do anything and rebooting just does the same thing over again.
It’s only about 3 weeks old. What shall I do?
12-16-2024 02:08 PM
When at the black screen, tap the power button once, wait 5 seconds then tap it again.
12-16-2024 02:18 PM
Thanks for the reply, but that hasn’t worked. Since the factory reset, the device tries to boot up 4times and then on the 5th goes to a black screen, controllers buzz. But nothing,
It feels like a serious issue.
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