Meta Quest 3s warranty help

[Comparedberry41]

Just bought a 3s and want to add warranty+, when I enter serial number it states not eligible for additional coverage and says my warranty expiration date is 12/31/1969. Any help?

[Choleni]

Hi @Comparedberry41 🙂

sometimes it takes a few days until your actual warranty date (which of course not ended 1969😂) appears on your account.

Wait a few days and when the warranty expiration date has changed, you'll probably able to add the warranty + to your device.

As far as I know, Warranty+ is only available in US, so if you are not in USA, this might also be a reason why it says, you are not eligible.

If the date does not change within the week or so, contact support.

Send a PM @MetaQuestSupport 

click on their name to visit their profile page, then click the "send message" button.

[Comparedberry41]

Thank you