05-31-2024 08:52 AM
Whenever I try and download a game, for example The Walking Dead Saints & Sinners it will download a majority of the way and will say, sorry we couldn’t download The Walking Dead Saints and Sinners. Contact Meta Quest Support. But of course whenever I contact them they always end the chat before we get to a solution. I’ve tried reinstalling the Meta Quest App, repairing it, changing the location and restarting the PC. Any fixes or ideas?
05-31-2024 04:12 PM
Hey @Sterimos! Thank you for reaching out about this. We are always happy to help, we see that you are having issues when trying to download a game. Does it happen with just that one game, or does it happen with multiple games?
05-31-2024 04:27 PM - edited 05-31-2024 04:28 PM
same problem
05-31-2024 04:52 PM
Hey @ayoub45! Thanks for reaching out to us about this, we're sad to hear that you are experiencing issues with downloading games. We want to do all we can to get you gaming as quickly as possible. Is this happening with just one game or multiple?
06-01-2024 04:51 PM
Hello there @Sterimos! We just wanted to check back with you to see if you still need assistance, please feel free to reach back out, as we would love to help.
06-01-2024 04:57 PM
Hello @ayoub45! Just wanted to follow up with you to see if you need assistance with anything. Please feel free to let us know if you need anything.
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