cancel
Showing results for 
Search instead for 
Did you mean: 

Meta Quest App Won’t Download Game

Sterimos
Honored Guest

Whenever I try and download a game, for example The Walking Dead Saints & Sinners it will download a majority of the way and will say, sorry we couldn’t download The Walking Dead Saints and Sinners. Contact Meta Quest Support. But of course whenever I contact them they always end the chat before we get to a solution. I’ve tried reinstalling the Meta Quest App, repairing it, changing the location and restarting the PC.  Any fixes or ideas? 

5 REPLIES 5

MetaQuestSupport
Community Manager
Community Manager

Hey @Sterimos! Thank you for reaching out about this. We are always happy to help, we see that you are having issues when trying to download a game. Does it happen with just that one game, or does it happen with multiple games?

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

ayoub45
Honored Guest

same problem

Hey @ayoub45! Thanks for reaching out to us about this, we're sad to hear that you are experiencing issues with downloading games. We want to do all we can to get you gaming as quickly as possible. Is this happening with just one game or multiple? 

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

MetaQuestSupport
Community Manager
Community Manager

Hello there @Sterimos! We just wanted to check back with you to see if you still need assistance, please feel free to reach back out, as we would love to help.

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

Hello @ayoub45! Just wanted to follow up with you to see if you need assistance with anything. Please feel free to let us know if you need anything.

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
Community Upgrade

Please note that we will be upgrading the community on July 9, 2025. The community will be down for a few hours while we perform this upgrade. For more information, please see Community Upgrade & Downtime


Still need help?


Facebook Support

Facebook Login
Facebook Disabled Account
Facebook Hacked Account

Instagram Support

Instagram Login
Instagram Disabled Account
Instagram Hacked Account

WhatsApp Support

WhatsApp Login
WhatsApp Disabled Account
WhatsApp Lost/Stolen Phone

Search and Post

Search the Community
Create a New Topic

Device support

Store Support Team