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Meta Quest Delivery Status

technicolorTypeA
Honored Guest

Hello, I recently ordered the Meta Quest 3 (July 7 order #355859657547204) and received an email that my order was delivered on July 8th. This is not possible as I am currently a service member stationed overseas and it takes an average of a few weeks for orders to be delivered. I attempted to use the contact us forms both email and Whatsapp, however, was unable to send a message due to an recurring error "Something went wrong. Please refresh the page and try again." Any assistance would be greatly appreciated.

3 REPLIES 3

AK4747474747
Honored Guest

omg am having the same issue and its frustrating, i cant contact their support by any way, same message 

Something went wrong. Please refresh the page and try again
 

MetaQuestSupport
Community Manager
Community Manager

Hey there, @technicolorTypeA! We can understand your concern and would love to take a look at what might be going on with your order. To protect your information we would love for you to send us a private message, so we can collect some additional information from you. To do so, simply click on our name to access our profile page or click on the provided link. Once there, select "Send a Message" to privately message us. Please note that you must be signed in to the community before sending a private message. We eagerly await your response.

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

MetaQuestSupport
Community Manager
Community Manager

Hello again, @technicolorTypeA! We just wanted to circle back around to see if you still needed assistance. If so, be sure to send us that private message so we can continue to assist you.

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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