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Meta Quest Link App Boot Loop

BlankTheYeet
Honored Guest

It's been a while since I played on my headset, and imagine my surprise when I go to try and open the app on my PC only for it to keep loading, stay for 3 seconds, close itself, then do the same thing over and over. I had to end the program in task manager, but I don't know what caused the issue. It did say I had outdated drivers, but I couldn't update them because the app kept closing itself. Where do I go from here?

5 REPLIES 5

MetaQuestSupport
Community Manager
Community Manager

Hi there.

Thank you for reaching out to the community about the problems you have been having!

 

Which headset are you using, if it's the Quest 2,3, or Pro?

If it is and the app isn't responding, you can trying using the Update Software Tool here. 

 

If you are using any other Meta headset, or are still unable to resolve the issue then please get in touch with us at Meta Support and we can look at further solutions.

 

Thanks very much!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

MetaQuestSupport
Community Manager
Community Manager

Hi @BlankTheYeet!

Are you still in need of assistance?
Feel free to let us know. We are here to help!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

Hi @BlankTheYeet!

Are you still in need of assistance?
Feel free to let us know. We are here to help!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

Late response, got busy

It's not the Quest headset that's stuck in a loop or whatnot. It's the Meta Quest Link app on my actual computer that's stuck. I tried to uninstall it with the Windows control panel but it just kept launching it over and over.

The video here shows what's happening. As you can see, I had to stop the loop via ending task with Task Manager, along with closing the other window through the taskbar (I am using RetroBar which has not had any issues with the app). 

Hey there BlankTheYeet,

 

We would suggest attempting to repair the Meta Quest Link app. You can download it here, then please re-run the installer and select the 'Repair' option.

 

Please let us know if this helps fix your issue!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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