10-02-2024 07:23 AM - last edited on 10-02-2024 07:27 AM by MetaNinjaTurtle
So, few days ago Meta Quest Link app on my PC updated to PTC v71 and now it opens its window on every PC boot. There is no option to disable this behavior in the app.
What's worse I couldn't even find any registry or Task Scheduler entry that causes it. Seems like Oculus VR Runtime Service suddenly started opening the app on startup (this is the only Oculus/Meta related thing that Windows starts on boot).
Please either revert this change or add option to stop this.
10-02-2024 07:32 AM
Having the same issue. The Meta Quest Link app reopens instantly after being closed, and the oculus service needs to be stopped to prevent this.
I have Rift CV1, and this bug is in the PTC release currently. The normal build (v69) doesn't have the problem.
Please fix this before pushing the ptc release to live!
10-02-2024 08:47 AM
Well, for me at least it doesn't reopen after I close it (I have Quest 3 connected over Air Link).
10-02-2024 10:36 AM
I see, probably not unrelated to your problem.
10-02-2024 10:43 AM
Same issue here, it just started to run at boot a few days ago. Can't find a setting in the program to disable it and can't find anything in Windows settings or task manager to disable.
10-02-2024 10:52 AM
Hey there @revanmj!
You can try to disable and opt out of PTC to see if it helps resolve your issue.
Or you try to reinstall the Quest Link App either normally or when you have opted out of PTC to see if that works.
Also please send a bug report to our team as well!
Hope this helps! 🐢
"How much you wanna make a bet I can throw a football over them mountains?"
10-03-2024 05:47 AM
I don't have PTC V71. And I signed up to public test so not sure why once again I've been overlooked. And the avatars look horrible. I was hoping to do the selfie photo in the quest so I don't look like I have one foot in the grave that your app did to my image.
10-03-2024 07:44 AM - edited 10-03-2024 07:45 AM
Previous versions run in the background. Meta is probably spying on users.
This is a well-known antitrust pattern in programming, when you close an application and something is still running in the background and you are not informed about it, or you have no way to disable it.
1)
Try to disable and set to "Manual" start two services:
- Oculus VR Library Service
- Oculus VR Runtime Service
Don't worry, they will start when you run Meta Quest Link and will stay running till point 2 (see bellow)
2)
Create a *.bat file with the lines and run it as administrator EVERYTIME when you stop use Meta Quest Link app. Of course you must run Meta Quest Link manually when you want to use link cable/airlink.
net stop OVRService
net Stop "oculus vr runtime service"
10-04-2024 08:54 AM
I have the same problem. Pop1 is brooken after going to V71Beta. Opt out for test channel. Did factory reset, but still at V71, and no pop1 for me.
10-04-2024 08:55 AM
I have a Q3, standalone
Did this answer your question? If it didn’t, use our search to find other topics or create your own and other members of the community will help out.
If you need an agent to help with your Meta device, please contact our store support team here.
Having trouble with a Facebook or Instagram account? The best place to go for help with those accounts is the Facebook Help Center or the Instagram Help Center. This community can't help with those accounts.
Check out some popular posts here:
Getting Help from the Meta Quest Community
Tips and Tricks: Charging your Meta Quest Headset