12-05-2023 09:50 AM
I've uploaded a draft video to the Meta Quest Media Studio. The Documentation seems woefully out of date as it references the Go:
Selecting "Save as Draft" will allow only other people in your Oculus Organization to preview and review the content in headset. The draft content will show up under "Media Studio - My Videos" shelf in the Meta Quest TV application on Go.
I don't see such an option under Meta TV on my account. Other users in our Organization (all Admins) don't see such an option. The only way I was able to view this draft in my headset was:
Am I missing a setting or option to be able to view drafts in my headset? What about other people in my Organization?
12-12-2023 08:39 AM
Hi there, @Plexofill! We know how important our developers are to improving the VR experience for all users, so we'd love to lend hand with video draft issue! Being as that Meta Quest Media Studio is a developer function, this may require a bit more expertise to look into. We highly recommend contacting our wonderful Developer Support, as they are much better equipped to handle this sort of issue! Please keep in mind, you must have a verified developer account in order to submit a request. If you do not sign in with a verified account you will be redirected to the "Not Registered" page. In case you need it, we've included the steps to contact Developer Support here:
01-30-2024 01:31 PM
Thanks. I tried to fill out a submission, but there was not an appropriate reason for reaching out. That page referenced a separate Developer forum, and now I'm a little confused about where I'm supposed to be.
01-31-2024 11:09 AM
Hey again, @Plexofill! when situations like this occur when bringing an issue to support, the best rule to follow is to choose something that most closely resembles your issue, even if it does not exactly match your issue. In this case, Administrative Changes or Store Submission might be closest. Regardless, those support folks will definitely be the ones to help you find a resolution, so definitely follow that process again past this point. We're hoping for a happy and quick turnaround for you on this!
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