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Meta Quest PC app gives me pairing code

Newbster_0
Honored Guest

every once and a while (IT JUST HAPPEND NOW WHYYYY) the meta quest app pc app will open and give me a pairing code, as if pairing to me or my sisters headset. but, those headsets are OFF and FAR AWAY. so uhh, what's it trying to pair to...? im tempted to click confirm to see what happens but idk

2 REPLIES 2

MetaQuestSupport
Community Manager
Community Manager

Hello there, @Newbster_0!  We understand the app is prompting for a code to pair when accessed on the PC. If the headset is no longer available to use it can be removed from the account by going through the steps below:

  1. Go to to https://secure.oculus.com
  2. Select devices on the left side of the page
  3. Choose device to be removed

We appreciate your time, and hope this helps. Have a great day!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

MetaQuestSupport
Community Manager
Community Manager

We are just checking in regarding the prompt that was received for the headset pairing. If you still need assistance after following the steps previously, please reach back out to us.

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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