My right hand Meta Quest Pro Controler is showing a solid red light when on the charging station and doesn't charge. Help page says this is due to a dead battery.
We understand you are having some issues with your Meta Quest Pro battery level. Could you please attempt to factory reset your controller as per the following:
Right Controller: Hold A and Oculus buttons until the LED begins flashing red/white.
Left Controller: Hold X and Menu buttons until the LED begins flashing red/white.
Release the buttons immediately after the LED begins blinking red/white.
Perform a manual pairing and check if controller LED would flash blue and white to signal pairing state.
Once paired, controllers may take a while to update and stay unresponsive until they finish, and LED would be purple during the update.
If this does not resolve your controller issue, please get back to us.
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