Meta Quest Pro Controllers Eternally Updating

[Dankerbranch]

Hey, yesterday i got my new pro controllers and whenever i pair them, it says they need an update, so they update, but whenever they do, they stay at zero. I even tried keeping them updating overnight, but they were still on zero. Did anyone find a solution to this problem?

[MetaQuestSupport]

Hey there, @Dankerbranch! We know how important it is to get your controllers updated, and we'd be glad to help you out! 

Kindly do the following: 

• Let us know if you are getting any error messages
• Restart the controllers
  • Hold down the Meta button for VR headset controllers / the Oculus icon on the right controller or on the left controller.
  • Once you see the LED change or feel haptic feedback, it means the controller has restarted. You can now let go of the button and try pairing again.
• Unpair and re-pair your controllers once more to your headset.

Please let us know how things go. We look forward to hearing back from you! 

[MetaQuestSupport]

Hi again, @Dankerbranch! 

We're just reaching out to ask if you require further support with this issue?