cancel
Showing results for 
Search instead for 
Did you mean: 

Meta Quest Remote Desktop Login Loop Windows 10

DrSwarm
Honored Guest

Hello Everyone!

I have been trying to get Meta Quest Remote Desktop to work for my windows 10 pc for a while now and noticed many people seem to have the same problem as me but no solution. I currently can get it to work on my Microsoft Surface Pro 7 on windows 11 but really want it to work on my other pc. 

My issue is I open the app, it asks to login, edge takes me to the login page. I log in. It appears to connect similarly to what it looks like on my surface, but then after a few seconds asks me to login again. I've tried a ton of things to get this to work but no luck (used firefox browser, uninstalled app, uninstalled oculus app, disabled all firewalls, changed monitor resolution, ect)! Any ideas are greatly appreciated. 

104 REPLIES 104

uCRYmama
Honored Guest

I get the same loop on my laptop (works fine on the desktops though) ;/ I also can't submit a feedback report from my laptop because it logs me out so quickly

Would you still happen to have the dmg ? I am trying to download but it wants me to update to 11.0 . I am on 10.15 as well 

Would you happen to the dmg for 10.15 I can’t find it anywhere. They want me to upgrade

I'm still having this problem. I just sent an email to support.
Just wondering if there is a fix anyone is aware of.

I've the same issue for a month already (from begging quest usage). 😴

Cogscides
Explorer

06/02 16:07:22.635 {INFO} [Watson] ServerImpl.cpp:139 tid:11532 Xr2ds library version: 1.33.0.2.71
06/02 16:07:22.635 {!ERROR!} [Watson] ServerImpl.cpp:2465 tid:11532 Could not create status callback: server not initialized.
...
06/02 16:07:22.636 {!ERROR!} [Watson] Main.cpp:2587 tid:11532 Unable to delete value from regitsry: 5
...
06/02 16:07:22.636 {INFO} [Watson] Main.cpp:2178 tid:11532 Launch Morstan UI. Error: 12
...
06/02 16:07:22.674 {!ERROR!} [Watson] Main.cpp:2650 tid:11532 Unable to query value from registry: 2
...
06/02 16:07:24.174 {!ERROR!} [Watson] LocalCache_win.cpp:111 tid:25016 Could not delete item with tag=Meta Quest Remote Desktop Server from credential vault: status=0x490
06/02 16:07:24.174 {INFO} [Watson] Main.cpp:1255 tid:25016 logout: stopping the server...
06/02 16:07:24.174 {DEBUG} [Watson] ServerImpl.cpp:984 tid:25016 calling ServerImpl::stop()
06/02 16:07:24.174 {DEBUG} [Watson] Main.cpp:503 tid:25016 WatchDogObserver::Add Watchdog: ServerImpl.stop_61B8
06/02 16:07:24.174 {!ERROR!} [Watson] ServerImpl.cpp:990 tid:25016 stop called in unexpected state: XR2DS_STATUS_DISCONNECTED

----

06/02 16:07:30.595 {WARNING} [Watson] ServerImpl.cpp:2477 tid:25016 Could not create status callback: no connections exists.
06/02 16:07:30.595 {DEBUG} [Watson] ServerImpl.cpp:629 tid:25016 starting ServerImpl plugins
06/02 16:07:30.595 {DEBUG} [Watson] RTCTransport.cpp:82 tid:25016 calling RTCTransport::listen()
06/02 16:07:30.595 {INFO} [Watson] RTCTransport.cpp:90 tid:25016 RTC transport listening...
06/02 16:07:30.595 {!ERROR!} [[MRDS_Configuration]] GKCache.cpp:52 tid:15004 Failed to fetch GK projects.
...
06/02 16:07:30.933 {DEBUG} [Watson] RTCTransport.cpp:156 tid:25016 After waiting Proxy User Credentials
06/02 16:07:30.934 {!ERROR!} [Watson] RTCTransport.cpp:171 tid:25016 Network Error: None domain: FBHTTPErrorDomain code: 400 detail:
06/02 16:07:30.934 {WARNING} [Watson] RTCTransport.cpp:190 tid:25016 [RTCServer] Failed to start Error: XR2DS_ERROR_COULD_NOT_START
...
06/02 16:07:30.944 {DEBUG} [Watson] Main.cpp:503 tid:25016 WatchDogObserver::Remove Watchdog: ServerImpl.start_61B8
06/02 16:07:30.944 {INFO} [Watson] RTCServer.cpp:78 tid:25016 [RTCServer] start destructor
06/02 16:07:30.944 {!ERROR!} [Watson] RTCServer.cpp:237 tid:25016 Could not stop RTC server listening: server not yet running. (Status is 0)

your response makes alot of sense cuz I went through my logs and felt it had something to do with RTC , since I met this RTC error when I was trying to connect to discord on web browser "which was solved by itself overtime without me having to do anything" !

after 100s of replies with useless suggestions ,

I was advised to download the newer version of Meta Quest Remote Desktop, after doing so , I noticed that its the same version, nothing updated !! since December , first time I downloaded it , till today , its the same !!

same ! and sometimes it just logs out before you click submit !!

Tonybb8
Explorer

Hi! Tell you guys a good news!

Today I login to Meta remote desktop on my windows 11. Suddenly I can login without any problem. I think Meta solved their server. Wish you guys good luck! 

My computer spec:
CPU: AMD 5900X
MB: Asus TUF gaming B550 plus
VGA: Inno3d RTX4090 x3 oc (Nvidia Driver: v551.52)
RAM: Crucial DDR4 3200 128GB(4 x 32GB)
SSD: Samsung  980pro 2TB
OS: Windows 11 22H2

Quest3 firmware: V62IMG_8667.PNG 

Still need help?

Did this answer your question? If it didn’t, use our search to find other topics or create your own and other members of the community will help out.

If you need an agent to help with your Meta device, please contact our store support team here.

Having trouble with a Facebook or Instagram account? The best place to go for help with those accounts is the Facebook Help Center or the Instagram Help Center. This community can't help with those accounts.

Check out some popular posts here:

Getting Help from the Meta Quest Community

Tips and Tricks: Charging your Meta Quest Headset

Tips and Tricks: Help with Pairing your Meta Quest

Trouble With Facebook/Instagram Accounts?