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Meta Quest Remote Desktop: Something went wrong please wait 2 - 5 minutes.

Siclops
Honored Guest

I am unable to login to my Meta Quest Remote Desktop, I have tried numerious things mentioned here on the forums. I need help. It appears as thought is is trying to use auth and connect me to my meta account but this is not allowing it too. 

9 REPLIES 9

MetaQuestSupport
Community Manager
Community Manager

Hey there @Siclops, we'd like to invite you to message us privately so we can take a further look into your account and issue.

 

Please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.

 

Talk to you soon!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

Viskara
Honored Guest

was there ever a solution to this? having same issue and found nothing.

Please give us a moment to look into this for you.

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

Any update on this?

edgreig2025
Honored Guest

I am experiencing this issue as well on my Mac. Have tried reinstalling Remote Desktop, using different internet connections, disabling VPN but to no avail. I have authenticated already (And this authentication seems to remain in place even after I uninstall and reinstall, it didn't ask me to reauthenticate, just clicked login and then this error appeared again)

edgreig2025_0-1745431865942.png

I've got the same issue.

I think it's not supported on your system.

p.s. my macOS system version is sequoia 15.5

And the Remote desktop verison is 36.0.0.1.118

davidbessler
Honored Guest

Same issue

davidbessler
Honored Guest

Screenshot 2025-05-25 at 10.24.43 PM.png