08-30-2024 03:39 AM
Hi.
Every time I start my PC, I get the message that there is a new version of the Meta Quest Remote Desktop to download and install.
The problem is after the file is downloaded and I clink on install, the box simply closes and nothing happens.
Would anyone be able to shed a light on this issue?
Thanks!
Solved! Go to Solution.
08-30-2024 05:42 AM
Maybe uninstall from the Apps > Installed Apps, fresh reinstalled.
08-30-2024 05:35 AM
I haven't updated mine for a while, I'm on Windows 11. After opening it up, there was 3 updates kicking from one update after the other. Newest Version is 3.15.02.113
08-30-2024 05:39 AM
I dont see the message after the update, so idk?
08-30-2024 05:42 AM
Maybe uninstall from the Apps > Installed Apps, fresh reinstalled.
08-30-2024 07:36 AM
Yeah, that's the version the message box refers to.
08-30-2024 07:37 AM
That's the point: NOTHING happens after I click on INSTALL.
And then, the next time I start my computer, I get the same message (to update) again.
08-30-2024 07:37 AM
I'll give that a try. THANKS!
08-30-2024 07:50 AM
I did as you suggested and the new version was installed successfully. Thanks again!
08-30-2024 07:52 AM
Must be a bug or something got corrupted? No clue. I'm glad it's now working
08-30-2024 07:53 AM
Thanks again, pal.
Have a nice weekend.
Did this answer your question? If it didn’t, use our search to find other topics or create your own and other members of the community will help out.
If you need an agent to help with your Meta device, please contact our store support team here.
Having trouble with a Facebook or Instagram account? The best place to go for help with those accounts is the Facebook Help Center or the Instagram Help Center. This community can't help with those accounts.
Check out some popular posts here:
Getting Help from the Meta Quest Community
Tips and Tricks: Charging your Meta Quest Headset