Could get the App to Start by removing the "Meta Virtual Monitor" Device in Windows Device Manager. After removing that device the App started and could be configured and run correctly. The "Meta Virtual Monitor" got re-installed too...
There's a few simpler options we would first like to suggest before trying to run the app again:
1. Restart the PC
2. Run the application as administrator
3. Disable firewall
4. Uninstall and re-install the application itself
Also, there's a small chance the application may not be compatible with the screen resolution of your monitor. If applicable to you, we suggest trying a lower resolution of 1080p before opening again.
If you've attempted some or all of the above, please keep us in the loop if any of these fix the issue.
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
Thanks for getting back and confirming the results.
Yes, we could certainly take a look at the logs if you'd like to send them our way. Firstly, we'd need to invite you to PM us beforehand.
Please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.
Talk to you there!
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
Hello, @tobias.kutning! We see your PM and we're eager to dive deeper into getting your Meta Quest Desktop app up and running! Get back to our message when you get a chance and we can move forward from there.
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
Could get the App to Start by removing the "Meta Virtual Monitor" Device in Windows Device Manager. After removing that device the App started and could be configured and run correctly. The "Meta Virtual Monitor" got re-installed too...
Hi @MetaQuestSupport , I have the same problem as @tobias.kutning . Installing the latest version of Meta Quest Remote Desktop Setup.msi works fine, but when I open the application nothing happens (I've tried all the options you've suggested). Do you have a solution?
After installing the agent correctly, nothing happens, even if I try to launch it as administrator. And no Meta Quest-related processes running in the task manager.
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