Meta Quest app file location

[DD_Dinonuggies]

When I try to set up the Meta app on my PC it says this

I have chose a new location and it just wont work. I have looked around a bit but found no other solution other than being admin on my PC and that is not a option for me. If anyone has any solutions please help.

[MetaQuestSupport]

Hey there @DD_Dinonuggies! Having errors when trying to set a file location for your downloads can be troublesome, but hopefully we can get this resolved so you can get back to VR on your PC. Lets give the following steps a try, which will be for a full clean reinstall of the desktop client as this should clean up all errors of this nature. 

1. Disconnect the Rift/Link cable from the computer
2. Disconnect your computer from the internet
3. Backup any necessary content. You can find steps on how to do so by clicking here.
4. Reboot into Safe Mode. You can find steps on how to do so by clicking here.
5. Uninstall the Oculus PC app using the Control Panel. You can find steps on how to do so by clicking here.
6. Delete all Oculus folders from the following folder:C:\Program Files
7. Remove any Oculus folders from the following locations:
   1. C:\Users\YourUserProfile\AppData
   2. C:\Users\YourUserProfile\AppData\Local
   3. C:\Users\YourUserProfile\AppData\LocalLow
   4. C:\Users\YourUserProfile\AppData\Roaming
   5. C:\OculusSetup-DownloadCache
8. Restart your computer in normal mode
9. Reconnect your computer to the internet
10. Install the Oculus PC app again using the setup tool from our website here
11. Reconnect the Rift/Link cable and re-test the headset

Should you still run into issues, please let us know and we will be more then happy to assist further!

[DD_Dinonuggies]

I was planning on using airlink does that change anything

[MetaQuestSupport]

Great question, @DD_Dinonuggies! Meta Quest Air Link allows you to wirelessly connect your Meta Quest to your PC using a secure Wi-Fi network and shouldn't have an influence on changing the location for downloads from the Oculus Store. In most cases, you do need admin privileges to change directory information, like the default storage location. Are you still unable to change the download location after completing the steps provided previously?

[MetaQuestSupport]

Hey again @DD_Dinonuggies! We just wanted to circle back around to see if you still needed assistance. If so, please reach back out at any time.

[GregJosaline]

i am having a similar problem. downloaded the meta app a while ago and recently restarted my computer, so after re downloading the app its asking me to to look for a file location i cannot find. im trying to use air link with no hdmi cable. ive done it before so im aware its posible but i just cant figure out how to fix this. thanks.