03-13-2024 11:37 PM - last edited on 03-14-2024 09:28 AM by WootM4ge
Ive been trying to download this game i got but every time i press on the download button it gets to 0% and then cancels the download. I’ve tried restarting the headset which didn’t do anything so i resorted to a factory reset but after that nothing is downloading still. so now im left with no games to play on the headset because of this problem
Solved! Go to Solution.
03-13-2024 10:04 PM
I even tried factory reset like 10 times and still no work
03-13-2024 10:08 PM
too late i already factory reset mine ! So this is a known issue ? Will this actually be fixed soon ?
03-13-2024 10:09 PM
Im glad i saw this thread because i was about one sec away from throwing this thing in the trash and ordering something non meta !
03-13-2024 10:11 PM
I’m going to exchange one if it still doesn’t work I’ll refund this headset
03-13-2024 10:12 PM
Server issues huh? Wish we had somewhere to read about updates..
03-13-2024 10:14 PM
your telling me ! How hard is it to let your customers know there is a known issue right not and that you are working on fix and to please be patient so we the user know its not something on our end !!! Seriously !
03-13-2024 10:17 PM
It's not the headset. The severs are down. Same problem for everybody right now.
03-13-2024 10:19 PM
Oh okay thanks for your information
03-13-2024 10:24 PM - edited 03-13-2024 11:08 PM
Hi, I am experiencing the same problem as crescentvr, I tried the following:
-factory reset
-ensure enough space
-sign out sign in to meta quest app
Now nothing is installing
03-13-2024 10:32 PM
Been having issues with my headset for the past few days, finally made slow progress after factory resetting the headset and bashing my head at every step of the setup process until I finally got to where I could download my apps again, only to find the servers are down. I've had my headset for three years, rarely had issues, this has made my headset unusable and with how often I work in VR this has become a serious issue for me. Seriously needs to have a status or alert when the servers are experiencing issues.
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