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Meta Quest headset not downloading any games

FoodAtColes
Honored Guest

Ive been trying to download this game i got but every time i press on the download button it gets to 0% and then cancels the download. I’ve tried restarting the headset which didn’t do anything so i resorted to a factory reset but after that nothing is downloading still. so now im left with no games to play on the headset because of this problem

72 REPLIES 72

I even tried factory reset like 10 times and still no work 

too late i already factory reset mine !   So this is a known issue ?  Will this actually be fixed soon ?  

 

Im glad i saw this thread because i was about one sec away from throwing this thing in the trash and ordering something non meta !

 

I’m going to exchange one if it still doesn’t work I’ll refund this headset 

Server issues huh? Wish we had somewhere to read about updates..

your telling me !  How hard is it to let your customers know there is a known issue right not and that you are working on fix and to please be patient so we the user know its not something on our end !!!  Seriously !

 

It's not the headset.  The severs are down.  Same problem for everybody right now.

Oh okay thanks for your information 

elon.tusk.123456789
Honored Guest

Hi, I am experiencing the same problem as crescentvr, I tried the following:

-factory reset

-ensure enough space

-sign out sign in to meta quest app

 

Now nothing is installing

 

 

Been having issues with my headset for the past few days, finally made slow progress after factory resetting the headset and bashing my head at every step of the setup process until I finally got to where I could download my apps again, only to find the servers are down. I've had my headset for three years, rarely had issues, this has made my headset unusable and with how often I work in VR this has become a serious issue for me. Seriously needs to have a status or alert when the servers are experiencing issues.

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