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Meta Store Language

Krispyassassin
Explorer

Hi all.

I'm not sure whether this is the Meta or Firefox problem.

When I got to the Meta/Oculus store, everything is in Dutch. Even if I translate it in options, only parts of it are translated. I did try this on Edge and can confirm everything appears to be in English on Edge. I have checked the language settings on Firefox and it listed as English, unless I'm missing something. Not sure where to go from here besides contacting Firefox support.

 

Any help is much appreciated.

2 ACCEPTED SOLUTIONS

Accepted Solutions

MetaQuestSupport
Community Manager
Community Manager

Howdy, @Krispyassassin! It appears your Meta Store on browser is showing another language. Seeing how this can hinder your unique VR experience, we'd be happy to take a look into it. To make sure we're proceeding as smoothly as possible, we'd like to provide you with a few troubleshooting steps. Please continue with the following:

  • Try clearing cache and cookies
  • Try using another browser
  • At the bottom of the webpage, make sure English is selected.

 

Get in touch with us at your earliest convenience! 

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

View solution in original post

Trying a different Browser worked just fine. Cleared the cookies and cache which seems to have fixed it.

Thank you for your help

View solution in original post

3 REPLIES 3

MetaQuestSupport
Community Manager
Community Manager

Howdy, @Krispyassassin! It appears your Meta Store on browser is showing another language. Seeing how this can hinder your unique VR experience, we'd be happy to take a look into it. To make sure we're proceeding as smoothly as possible, we'd like to provide you with a few troubleshooting steps. Please continue with the following:

  • Try clearing cache and cookies
  • Try using another browser
  • At the bottom of the webpage, make sure English is selected.

 

Get in touch with us at your earliest convenience! 

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

MetaQuestSupport
Community Manager
Community Manager

Hey there, @Krispyassassin! We were just checking in with you to see if you were still needing assistance. We look forward to hearing from you, and want to ensure you're well taken care of. We hope you have a great day!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

Trying a different Browser worked just fine. Cleared the cookies and cache which seems to have fixed it.

Thank you for your help

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