03-01-2025 04:19 PM
Hello why is Meta mot responding to support? Someone joined and said that she will transfer me to other agent. But no one joined the chat and they made the chat hanging. Anyone who can help..?
03-01-2025 07:51 PM
Hi @enola.mory
Thank you for bringing this to our attention. Please can you send us a private message (click on our name while you're logged in) just so we can collect some more information and find your existing case to see what exactly has been happening. Thank you!
03-02-2025 10:16 PM
Hello @enola.mory
We have not heard from you yet, are you still needing assistance? If so please get in touch with us.
Did this answer your question? If it didn’t, use our search to find other topics or create your own and other members of the community will help out.
If you need an agent to help with your Meta device, please contact our store support team here.
Having trouble with a Facebook or Instagram account? The best place to go for help with those accounts is the Facebook Help Center or the Instagram Help Center. This community can't help with those accounts.
Check out some popular posts here:
Getting Help from the Meta Quest Community
Tips and Tricks: Charging your Meta Quest Headset