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Meta Support Not Replying

enola.mory
Honored Guest

Hello why is Meta mot responding to support? Someone joined and said that she will transfer me to other agent. But no one joined the chat and they made the chat hanging. Anyone who can help..?

2 REPLIES 2

MetaQuestSupport
Community Manager
Community Manager

Hi @enola.mory 

 

Thank you for bringing this to our attention.  Please can you send us a private message (click on our name while you're logged in) just so we can collect some more information and find your existing case to see what exactly has been happening.  Thank you!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

MetaQuestSupport
Community Manager
Community Manager

Hello @enola.mory 

 

We have not heard from you yet, are you still needing assistance? If so please get in touch with us.

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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