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Meta Worlds Coming Soon

MoonstoneWolf7
Expert Protege

I have no idea how to post in here so if this is in wrong forum, my apologies.  So I got my Meta Quest 2 on February 23, 2023.  That was 72 hours ago.  I saw the app Meta World and want to go into that world.  But all I get is that it's coming soon.  I live in the United States, I'm 67 years old and I've had an account with the Meta Quest for 72 hours and a member on Facebook since 2009.  Can someone please tell me what is wrong?  I'm sorry, I'm very new to VR and not sure if there are any additional steps or not.  Some people say I need to have friends on Meta first some say I need to be invited and others say I don't need to do anything.  Please advise what is happening.  My cousin wants to buy a Meta if she and I can meet up in Horizon Worlds.  thanks.  

5 REPLIES 5

MetaQuestSupport
Community Manager
Community Manager

Hello @MoonstoneWolf7, we see you have an inquiry about Horizon Worlds. We understand your concern with not being able to have access to it at this time, but it won't be like this for long! The Horizon Worlds is being made available slowly to all users in the United States, as our systems updates with new users and their accounts. We hope this information was helpful, if you have anymore questions, please don't hesitate to let us know. Thank you!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

MoonstoneWolf7
Expert Protege

Hi.  I'm sorry I didn't respond sooner.  My mother is in hospital at 99 years of age, end of life stage so I didn't have much time to get online. Someone from Meta got back to me and they are currently in email correspondence with me.  I do need to check some other things though as I can't access a lot of these apps.  

MoonstoneWolf7
Expert Protege

Well that didn't work.  Whoever is in email with me basically accused me of changing my date of birth.  You know I can provide them proof with my driver license.  I mean if someone under 18 is going to lie, they certainly aren't going to make themselves old.  And I've lived in the United States all 67 years of my life.  Is this going to be the norm with Meta or should I just return the headset and wait for Apple?  I'm sorry but I don't like being accused of something that I didn't do.   😞

Thank you for letting us know about your issue with Horizon worlds. We see that you have two separate open tickets with our representatives. To avoid any confusion on our end please have patience with us while we assist you further on the matter. We appreciate the information and we hope to be of more assistance here shortly. 

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

I'm sorry I wasn't aware that the message I sent would create a new ticket.  I'm so new to this forum.  But I can provide a photo of my drivers license if that would help.  

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