10-06-2023 06:31 AM - edited 10-06-2023 06:32 AM
Hello! I have the Meta account issues
I have successfully received double verify before
but after a few months I found that it doesn't work anymore
I tried to delete the original phone number to let me put the original phone number into double verify again
but after I tried I found that I can't receive the verification code from the phone number at all
and even I also deleted the Zero and other possibilities of the problem have tried
but I still can't receive any verification code
which makes me can't complete the double verify thing properly, please help me!
10-06-2023 04:29 PM
Hey @YoWoRingo! We noticed you were having issues receiving a verification code to your phone. We do want to help you as much as possible with this issue, and would like to collect more information by inviting you to send us a PM! Please select our name to get to our profile page, or click here. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.
We look forward to hearing back from you and working together on this!
10-09-2023 11:19 AM
Hey @YoWoRingo! We were just checking in on you, regarding your issue with not receiving a verification code to your phone. We do want to ensure that you get the assistance you need, and let you know we are still here if you need us!
If you are still experiencing this issue, please send us a PM via the steps previously posted, so that we may further assist you.
01-21-2024 12:37 PM
I have the same problem - an additional 0 is added after the +43 - so no 2FA verification is possible - pleas fix this:
Choosing dropdown for country (+43 in my case=Austriia), then I enter my mobile number 660....., then I save and when going back to the Info I can see that an additional 0 is added (+430660.... in my case). So I never get an code when verifying and cannot login then!!!!!!!!!!
What can I do?
TIA Robert
01-23-2024 01:02 PM
Hi there, @Hazi999! Not being able to access your Meta account due to not receiving the code for Two-Factor Authentication can put a complete halt to your VR experience. We want to help you gain access as soon as possible so that you can get back to enjoying VR gaming. In order to help, we will need you to send us a PM so that we can collect some sensitive information and provide you with support. Please remember, you must be signed into the community first to send us a private message. Let us know if you have any questions or concerns.
01-25-2024 10:05 AM
Hey again, @Hazi999! We haven't seen a PM from you yet and wanted to touch base again. Let us know if you're still needing some assistance with this when you get a chance, and please reach out in the future with any struggles or questions you have, we're all glad to help here!
12-19-2024
08:11 PM
- last edited on
12-19-2024
09:32 PM
by
Underbat
I have the same problem and cannot dm you
Hi I was logged out of my instagram account but it is linked to my old phone number a malaysian number redacted but i am now in the us an no longer have this number my number is now redacted which i have tried to change in facebook but it wont let me without access to the old number my account is elisa_s_y with email redacted the link to log in doesnt work and it wants 2 factor id linked to that number which i no longer have access to and it is not on my whatsapp as well can you please help recover my account when i try log in this is what happens or it goes to whatsapp but this number no longer is accessible to me Enter the code that we sent to your number ending in 6609. Security code i dont have backup codes saved as they are on my phone which is broken.
[mod edit: please do not post private details in public]