cancel
Showing results for 
Search instead for 
Did you mean: 

Meta contact

specific_michal
Honored Guest

 Hi,

does anybody higher in ranks of Meta sitting here? How tf I can contact with human from meta support?

I've been trying to open a case for over a week about the right controller not working in Quest 3, sending this **bleep**ing bot sitting on the support mailbox data about the case (controller suddenly went dead - its not responding). It ignores everything I send via mail and every time starts a new conversation demanding the same data. I feel like I'm sitting in some chatgpt window where every time an email about the same thing is a new case for this **bleep**ed up bot.

For now I counted 17 mails.

Does anyone have their phone number or email that is answered by human support and not this **bleep**in AI technology?

0 REPLIES 0
Still need help?

Did this answer your question? If it didn’t, use our search to find other topics or create your own and other members of the community will help out.

If you need an agent to help with your Meta device, please contact our store support team here.

Having trouble with a Facebook or Instagram account? The best place to go for help with those accounts is the Facebook Help Center or the Instagram Help Center. This community can't help with those accounts.

Check out some popular posts here:

Getting Help from the Meta Quest Community

Tips and Tricks: Charging your Meta Quest Headset

Tips and Tricks: Help with Pairing your Meta Quest

Trouble With Facebook/Instagram Accounts?