02-22-2024 08:24 AM
02-23-2024 12:40 PM
Hey @AC110, and thank you for your patience! We appreciate you bringing this to our attention. We see that you mentioned that you have Pro Controller issues. We know how this can affect your overall experience in the wonderful VR world, and we'd love to look into this further. So that we can gather some information from you, we'll need you to PM us. Please select our name to get to our profile page, or click here. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message. We look forward to your response!
04-04-2024 01:34 PM
Just add fuel to the fire, I had to switch back to Quest 2/Plus controllers because of tracking issues on Pro controllers, especially for beat saber. On beat saber it's even worse, sometimes the tracking just is so off with their auto calibration system that it makes me miss because the tracking jumped to a new location. My room is well lit, and varies with colour. If the quest 2 controllers and plus controllers are tracking better than pro, something is seriously wrong with this product, this is how it has been for me ever since i have received my quest pro and there is no way the tracking should be this bad. My first time that i used the pro controllers they overheated from general use.
Improvements to the auto-calibration system they are using would be appreciated but like this thread states, it's probably never going to happen.
05-28-2024 06:35 AM - edited 05-28-2024 09:16 AM
I get this issue with my pro controllers, every now and again the tracking just glitches out and the controllers are 2 foot above where they are in real life, sometimes it happens with only one controller. I can occasionally throw my arms really fast to get it to go back to the real position, but sometimes I have to restart the headset to get it tracking in the right position (which is annoying when you're in a game).
That said, I'm back to the forums now because when I boot up my Quest Pro controllers move about 6 meters away from my actual location outside my boundary area, can't seem to get them to work at all now.
EDIT: Restarted headset about 12 times and repaired controllers 2 times, that got them working again
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