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Meta email verification - wrong email being sent

OM8
Honored Guest

Hi, Meta has a message stating I need to verify my email address, however it shows the correct email address, but when I click verify email it's sending it to the wrong email address.  I cannot get help, there is no way for me to contact meta.  

6 REPLIES 6

MetaQuestSupport
Community Manager
Community Manager

Hi @OM8

 

Thank you for reaching out. We understand you are being asked to verify your Meta account via email but the verification is being sent to a wrong email. 

 

To allow us to look into this further, please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

MetaQuestSupport
Community Manager
Community Manager

Hi again, @OM8! Reaching out to see if you still need assistance with your email verification issue?

 

If so, please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

OM8
Honored Guest

There are no option to "send a message on the page you are sending me to. 

There is a big blue button.....looks like this

Screenshot 2024-01-04 at 14-15-08 MetaQuestSupport.png

If you don't have that button, you are maybe not logged into the forum.

Hey again, @OM8!

 

Thanks for getting back to us. This definitely doesn't sound right!

 

You should be able to find the "Send a Message" button by selecting our name to get to our profile page, or clicking here.

 

If you can't see the "Send a Message" button, please send us a screenshot of the page and we will review the issue further. 

 

We look forward to hearing from you!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

Hi again, @OM8!

 

We're just reaching out to ask if you need any more assistance with sending us a PM?

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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