cancel
Showing results for 
Search instead for 
Did you mean: 

Meta has a weird messaging system here in Forum.

LeMagz
Explorer

Case unresolved, cannot message for my unauthorized purchase refund.LeMagz_0-1713541351260.png


YOU CAN ACTUALLY MESSAGE SUPPORT HERE: https://www.meta.com/help/support

 

Gamer | Rider | Adventurer
1 ACCEPTED SOLUTION

Accepted Solutions

TheAntiSocializer
Meta Quest Support
Meta Quest Support

Hey @LeMagz. I'm sorry to hear you were having some issues reaching back to support here on the forums, but I'm also glad to hear you were able to get in touch with someone through the official support site. 

From my experience on the forums, it looks like that's just something added as a bit of a potential security/spam filter. If you run into this in the future, I do suggest waiting a little while before attempting to send a message once more.

For anyone else running into this, if you're still not able to send a message after waiting a little while, I recommend also reaching out through the link provided by the OP.

I'll take this feedback and pass it up internally to some people who might be able to get something in the works for this.

Sometimes it's okay to be a little Bing Chilling

View solution in original post

1 REPLY 1

TheAntiSocializer
Meta Quest Support
Meta Quest Support

Hey @LeMagz. I'm sorry to hear you were having some issues reaching back to support here on the forums, but I'm also glad to hear you were able to get in touch with someone through the official support site. 

From my experience on the forums, it looks like that's just something added as a bit of a potential security/spam filter. If you run into this in the future, I do suggest waiting a little while before attempting to send a message once more.

For anyone else running into this, if you're still not able to send a message after waiting a little while, I recommend also reaching out through the link provided by the OP.

I'll take this feedback and pass it up internally to some people who might be able to get something in the works for this.

Sometimes it's okay to be a little Bing Chilling
Still need help?

Did this answer your question? If it didn’t, use our search to find other topics or create your own and other members of the community will help out.

If you need an agent to help with your Meta device, please contact our store support team here.

Having trouble with a Facebook or Instagram account? The best place to go for help with those accounts is the Facebook Help Center or the Instagram Help Center. This community can't help with those accounts.

Check out some popular posts here:

Getting Help from the Meta Quest Community

Tips and Tricks: Charging your Meta Quest Headset

Tips and Tricks: Help with Pairing your Meta Quest

Trouble With Facebook/Instagram Accounts?