08-08-202409:01 PM - last edited on 08-09-202401:46 PM by IKnowYouDidntAskBut
I've been having an issue with my quest 2 for a long time. So I have Meta Quest Link app on my PC and it wants me to "connect your headset" and I've been trying to connect to my PC with my quest 2 for a very long time but it's stuck in "searching for PC". I've tried both with cable and air link and nothing has changed. My quest 2 is connected to my wi-fi and it shows up on my phone that it's working but for whatever reason my quest 2 will not "find" my PC.
What am I to do at this situation? The only thing I can think of is maybe the version of the Meta Quest Link and the quest 2 itself are on different versions so pairing is not possible which means it's on Meta side to fix.
Also Steam link isn't working for me, it shows my PC but it won't let me select it to connect and at the bottom it reads "Streaming VR is only supported on a local network." again it's connected to my Wi-Fi so what local network is it talking about? My PC is on ethernet cable and steam is already paired with my quest 2 and yes remote play is toggled on.
Hey @BigAlGaming1! We appreciate you reaching out. We understand youre having an issue with connecting your PC to your headset and we would be more than happy to help. We want to get a little bit more information regarding your PC to rule a few things out if possible. Could you provide the system information such as the GPU. CPU, and RAM of your PC, so we can make sure it meets the requirements. If you would like to check yourself that is fine and you can do that here. Once we get this information we should have a better idea of what direction we should go in to solve this problem. We hope to hear from you soon!
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Thank you so for that information. We would like to look further into the situation and think it will be best to send us a PM. The instructions to do so are below and we look forward to hearing from you!
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Someone should be reaching out as soon as possible to assist you. The conversation will continue in your PM where we will be tackling your issue and getting you on a path to a resolution. We look forward to hearing from you!
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