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Meta please help me

anakin.vr
Honored Guest

I factory reseted my oculus 2 and it says that is already link I wanna play with my oculus but I’m still stuck at the link screen and my right controller is blanking sos on mors code please help me meta 

5 REPLIES 5

EveryDay10
Expert Protege

Hello! Let me try to help. But first can you provide a image of the "link" screen you are seeing?

image.jpg

MetaQuestSupport
Community Manager
Community Manager

Hey there, @anakin.vr! It's good seeing @EveryDay10 helping us out. We see you're stuck at the link screen and your right controller is flashing an SOS code, so you can't play your Meta Quest 2. We know how important it is to make sure everything is properly functioning for a fun VR gaming experience, so we'll be glad to assist with this situation! 

With this in mind, please share the following details in your next post:

  • Is the link screen asking you to visit a website?
  • Did you unpair and repair the right controller?
  • Have you removed the batteries for 10 minutes?
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

Hey meta thank you for responding I did all those steps especially the unpair and pair also is the loading screen the one that says to connect the controllers and connect my vr headset to my phone like a new Vr headset I really need this for tomorrow please help me

Thanks for letting us know the steps didn't work. We'd love to talk to you since you've done all the necessary troubleshooting! Please select our name to get to our profile page, or click here. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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