10-04-2023 01:51 PM
I factory reseted my oculus 2 and it says that is already link I wanna play with my oculus but I’m still stuck at the link screen and my right controller is blanking sos on mors code please help me meta
10-04-2023 03:19 PM
Hello! Let me try to help. But first can you provide a image of the "link" screen you are seeing?
10-05-2023 02:57 PM
10-05-2023 04:15 PM
Hey there, @anakin.vr! It's good seeing @EveryDay10 helping us out. We see you're stuck at the link screen and your right controller is flashing an SOS code, so you can't play your Meta Quest 2. We know how important it is to make sure everything is properly functioning for a fun VR gaming experience, so we'll be glad to assist with this situation!
With this in mind, please share the following details in your next post:
10-05-2023 06:43 PM
Hey meta thank you for responding I did all those steps especially the unpair and pair also is the loading screen the one that says to connect the controllers and connect my vr headset to my phone like a new Vr headset I really need this for tomorrow please help me
10-05-2023 06:55 PM
Thanks for letting us know the steps didn't work. We'd love to talk to you since you've done all the necessary troubleshooting! Please select our name to get to our profile page, or click here. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.
Did this answer your question? If it didn’t, use our search to find other topics or create your own and other members of the community will help out.
If you need an agent to help with your Meta device, please contact our store support team here.
Having trouble with a Facebook or Instagram account? The best place to go for help with those accounts is the Facebook Help Center or the Instagram Help Center. This community can't help with those accounts.
Check out some popular posts here:
Getting Help from the Meta Quest Community
Tips and Tricks: Charging your Meta Quest Headset