Charged to 100% in about 50 or so minutes said battery was low and didn’t do to much setup an avatar and setup another profile on it does this mean I might need a new battery ?
Is this a brand new headset you've got or one you've had for a while?
I think the next best step to take would be to attempt a hard reset while the headset is charging: - Hold down the power and volume down (-) buttons for 30 seconds - Put on the headset - Use the volume buttons to highlight 'Boot Device' and select it with the power button. - Use the volume buttons to highlight 'Yes' and select it with the power button. (If you hear the headset boot up, you don't need to do the other steps)
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