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Meta quest 2 issues

Coooper123
Honored Guest

For about a year every time I click on browser, app library, or shop it would just load continuously and never finish. I have tried updating it and it still does this. Can someone help

2 REPLIES 2

I-R0k
Honored Guest

You running a pi-hole or some sort of outbound firewall/dns adblocker? Try it on a different internet connection? If those fail, factory reset?

MetaQuestSupport
Community Manager
Community Manager

Hi there @Coooper123, we noticed you are running into some issues with your Quest 2 taking some time to load content. We know how inconvenient this can be, and we understand how important it is for you to be able to use your headset smoothly without any issues. We would love to do all that we can to assist you on this matter!

 

Can you let us know of the following so that we may narrow down this issue?

  • Are you using a 5 GHz band Wi-Fi for the headset?
  • Does using another network like at a friend's house help?
  • Does this issue happen with any other apps or games?
  • What troubleshooting have you done?

Please let us know; we hope to hear from you soon!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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