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Meta quest 2 lenses black line and screen turning into whatever color i look at

mangoking.53599
Honored Guest

Please help me fix me quest 2 because i accidently dropped it and now there are black lines and the screen is really pixely (bad resolution without changing settings in sidequest) and the screen becomes blury and turns into whatever color i look at

2 REPLIES 2

It sounds like you've broken the LCD behind the lenses. If that's the case, there isn't a fix beyond replacing the whole LCD. If you are handy with electronic disassembly (and can get one) it's possible to do yourself.

MetaQuestSupport
Community Manager
Community Manager

Hey there @mangoking.53599! We know any time there is damage to the headset it limits the experience severely. In order to explore any next steps we would need you to send us a private message, so we can gather more information. To do so, simply click on our name to access our profile page or click on the provided link. Once there, select "Send a Message" to privately message us. Please note that you must be signed in to the community before sending a private message. We eagerly await your response!

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