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Meta quest 2 not pairing

fnafo24
Honored Guest

I cant pair my oculus quest 2 with the app i did everything and it still won't connnect do someone have a solution? 

2 REPLIES 2

MetaQuestSupport
Community Manager
Community Manager

Hi @fnafo24! We understand you are having trouble pairing your Quest 2 with the mobile app. We're here to help you as best we can, so you may enjoy your journey in the wonderful world of VR! In order to get a better understanding, we have a few questions for you:

  • Have you paired the device to the mobile app before? 
  • Are you receiving any error messages? If so, please provide a screenshot or a detailed description.
  • Have you confirmed your phone meets the system requirements?

Check out this link on installing the mobile app on your phone which provides details on the system requirements, where to download the app, and also some additional notes that are helpful to know before downloading. Hope this helps! We're eagerly awaiting your response.
 


 

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MetaQuestSupport
Community Manager
Community Manager

Hi again @fnafo24! Just checking to see if you still needed assistance with pairing your Quest 2 with the mobile app. We're here to help!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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