Meta quest 2 pc app- game not downloading

[harper.815311]

So i tried to download the new blade and sorcery update to play on my quest 2 and since then i have had about every possible problem

starting off the download went incredibly slow, it was going at 1mb every 10 seconds

2nd every about, 5 giga bites it would fully stop and the only way i found to fix this was to pause it which then subtracted the amount i have downloaded from the total once un-paused (if i paused it on 5/20gb it would say i had a 15gb update now) 

3rd when i paused and unpaused it, i guess without waiting long enough in between pauses? it fully reset the download

4th when i paused the update, waited a minute, then restarted my pc it removed it from my library, showed up as if i never owned it, and when in the store there is no option to redownload.

thats most of the problems for actually updating but there was more problems when i actually tried to link my pc with my cable (i have linked in the past with no issues) 

my device is never found while searching and on the pc app it says i have a general device problem
it also does not let me remove my headset aka forget device (another forum said this might help) as the button is greyed out.
and when i tried to do the cable test it just says theres an error and to try again later

i know this is alot of problems but if people could even just help with a few  of them id be grateful.

[MetaQuestSupport]

Hey there, @harper.815311! We understand that you've encountered difficulties while trying to download and access Blade and Sorcery, as well as connecting through a cable. No worries! We will do all we can to get you back to your game and PCVR ASAP! 

Please try the following for your cable connection issue:

• Ensure all cables are properly plugged into the PC in the right ports. With your Meta Quest 2, your cable connects via USB-C 3.0.
• Confirm that your PC currently meets the minimum requirements and system recommendations.
• Is an adapter or cable extender being used? If possible, remove any adapters from the headset. If your PC does not have enough of the ports needed and the use of an adapter is needed, it is recommended to use the adapter with the monitor instead of the headset whenever possible.
• Whitelist the Oculus software in their antivirus/firewall program.
• The Link can potentially experience issues if more than one monitor is connected. The only fully supported configuration is to have the headset and one monitor plugged in. If you are using two or more monitors or displays of any kind, please unplug the extras.
• Try reseating the cable on both the headset side and the side that plugs into the GPU and inspecting it for damage such as bent pins, frays, twists, kinks, etc.
• Ensure the port the headset is connected to is running through the primary GPU and not integrated. This can usually be done through the graphic card settings. 
• Disconnect any unnecessary USB devices (everything but the headset, keyboard, and mouse) and try the headset on another USB 3.0 port.
• Try the headset on another computer if possible.

For us to further assist with your game, we'll need to gather some sensitive information we wouldn't want you to post publicly. Please send us a PM. In your PM, please let us know if any of the tips provided helped out with your cable connection issue. We look forward to hearing from you and assisting further! To send the PM, please select our name to get to our profile page, or click: here . Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.

[MetaQuestSupport]

Hello @harper.815311. We're just checking back in with you to see if there's any updates on the issue you're experiencing and if you still needed assistance. We're still standing by to assist you with any further questions as well. Hope to hear from you soon.