I have some kind of issue, and I have tried everything in my power to fix it.
For about a week, my quest 2 would start up as normal, bit get stuck on the logo and spin. Now, it spins for about 2 - 4 rotations, then goes all black and powers down and says restarting over and over again. Does anyone have any idea what I can do to fix this.
(Subnote, I am unable to preform a factory reset because my app is not connected with the device at this moment due to this problem)
Hey there @turt.834516! It seems like you're having some issues with your Quest 2 getting stuck on the logo, turning black, and shutting down. We want to ensure that you have the best possible experience, so let's work together to solve this problem! Can you tell us when you first noticed this issue? Also, please let us know what troubleshooting steps you've already tried, so we don't suggest the same ones. By the way, has your device been dropped? Feel free to ask us any questions you may have!
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