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Meta quest 2- white plastic piece on the strap broke

tthom1008
Level 2

20221120_095008.jpg

 I was trying to adjust them when one of them just snapped off. I tried to put the strap back into the piece but it fell off. Is there anyway to fix this?

1 REPLY 1

MetaQuestSupport
Community Manager
Community Manager

Hey there, tthom1008! We can definitely see that this would be an issue, since it'd be pretty difficult to use your headset while it's in that state. We'd recommend reaching out to our support agents at this link here, so they can look into this further for you!