Meta quest 2 wont pair to app

[Mrkphoe]

 

When i try to connect my meta quest 2 to the app it just says please try again and gives me no error code or anything to do and when i try to set up a business account it wont generate a code ive done all the troubleshooting tips

[MetaQuestSupport]

Hey there, @Mrkphoe. Thank you for reaching out and bringing your pairing issues to our attention. We know that having issues such as this can bring your VR time to a standstill, and we would like to help sort this out for you. Can you answer the following so we can get a little more insight into this?

Where did you purchase the headset? Was it from the Meta.com website or from our sales department?

Was this headset issues by your company?

What troubleshooting have you done?

Let us know if you have any questions.

[MetaQuestSupport]

Hello, @Mrkphoe! Just checking in to see if you are still needing assistance with pairing your headset to an app. If so, please do reach back out to us at your earliest convenience. Thank you!