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Meta quest 2

REVXRBNEXUS
Honored Guest

My oculus isn’t working right, I go into my profile settings and can’t change anything bc it won’t load and I can’t connect my right controller.

2 REPLIES 2

MetaQuestSupport
Community Manager
Community Manager

Hey there! We see you're having issues with your Quest 2, which is never fun. This isn't the VR gaming experience we want you to have, so let's get this sorted out for you! Since you're having trouble connecting your controller, please try the following:

  • Remove the controller battery for at least 10 minutes to reset the controller
  • Replace with a fresh battery
  • Unpair and re-pair the controller

 

Please let us know if this helps!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

MetaQuestSupport
Community Manager
Community Manager

Hey there! We just wanted to check in to see if the troubleshooting steps helped. Please let us know if you need any further assistance.

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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