02-24-2025 09:04 PM
I have official oculus cable using a usb-c to usb 3.2 adapter connected into computer. It was working 2 weeks ago, now it has stopped working. Only works on USB2.0. I tried a different usb-c cable works okay but is only 2m long, I need the oculus cable to work like it used. I have updated nvidia drivers, meta quest link app (repaired), and headset... I have rebooted headset and PC mulitple times. It is charging but link connection doesnt work...
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