08-02-202405:51 AM - last edited on 08-03-202410:10 AM by IKnowYouDidntAskBut
We purchased out meta quest 3 in May of this year. The arm that the headband attaches to (where the charging port is) broke off. The wire inside is still attached. From a quick search this seems to be a common issue. Is there a way to fix this? Thanks!
@JP12345 We'd love to assist you with this issue as soon as possible. We recommend sending us a PM to look into warranty options for you. You can send us a PM through the link here, Looking forward to your PM! Talk to you soon.
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There is a very good chance I'm losing my mind, but I can't locate where I'm able to PM you. That link just takes me to a trouble shooting area that is no help with my issue.
@JP12345 Our apologies. You are correct, THIS LINK should be best. Click "Log into Meta account" once you are able to access the web page. Follow the prompts. Send a PM from there. Let us know if you have issues.
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
We're just reaching out again to ask if you require further assistance with this issue?
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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