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Would you be able to contact us directly regarding this so we can take a look over your account. To private message us please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
If the option to DM is unavailable, we highly encourage you to contact support directly through our website.
We have included a link that will take you directly to our e-mail channel, as well as being specific to your issue. You just have to select 'this did not solve my issue'!
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