cancel
Showing results for 
Search instead for 
Did you mean: 

Meta quest link boots but goes to a gray screen

apupnamedrocky
Honored Guest

apupnamedrocky_0-1735054558888.png

My quest link is not working and this happened a couple days ago. I've rebooted my entire pc multiple times and it has not fixed the issue. I can't uninstall because the uninstaller is baked into the app (great design for someone who's app won't work) and it lead to that screen as well. Using my Rift S (which isn't the problem) I saw the grid square area you load in to but there was a loading symbol instead of the UI. Also, my controllers weren't showing up on the headset even though the controllers were showing that they were connected. If anyone else knows a better way to fix it rather than uninstalling the files manually, please help.

2 REPLIES 2

Compromized
Honored Guest

i've got the exact same issue, i downloaded the appinstaller again and when starting it up, i could repair/completely uninstall the app, and then reinstall. i did that, i uninstalled ALL FILES. and when i reinstalled the app, it oppened up to the exact same grey box where my headset and controllers arent responding, and i can't repair the app, or use it in any way.

oculusness
Consultant

@apupnamedrocky  @Compromized  you could try a fix from here - 

Recent Oculus VR bug fix : r/dcsworld

Four Rift CV1s, Quest 2, Quest 3, Lenovo Explorer WMR, GearVR
Still need help?

Did this answer your question? If it didn’t, use our search to find other topics or create your own and other members of the community will help out.

If you need an agent to help with your Meta device, please contact our store support team here.

Having trouble with a Facebook or Instagram account? The best place to go for help with those accounts is the Facebook Help Center or the Instagram Help Center. This community can't help with those accounts.

Check out some popular posts here:

Getting Help from the Meta Quest Community

Tips and Tricks: Charging your Meta Quest Headset

Tips and Tricks: Help with Pairing your Meta Quest

Trouble With Facebook/Instagram Accounts?