I am a Meta quest link user and I have a nice cable that runs nicely. I’ve checked. It runs at the recommended and above speed and my computer has very very good specs but every time I go in to Meta quest link and play a game, it disconnects me from quest link so I was wondering if anyone could help me fix that?
If you've checked your PC is definitely compatible, and you're using the Meta Link Cable - Make sure you're not using any 3rd party software (SteamVR etc.), as this will affect not only the performance with Quest Air/Link, but also other aspects of your headset. 🍒
Hi there, Thanks for contacting us! As @cherrycolaa has mentioned, 3rd party software or accessories could impact the device/performance, which is not what we want!
If you take a look on this forum page here and check the accepted solution and see if that works for you! Please let us know how you get on!
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
If you've checked your PC is definitely compatible, and you're using the Meta Link Cable - Make sure you're not using any 3rd party software (SteamVR etc.), as this will affect not only the performance with Quest Air/Link, but also other aspects of your headset. 🍒
Hi there, Thanks for contacting us! As @cherrycolaa has mentioned, 3rd party software or accessories could impact the device/performance, which is not what we want!
If you take a look on this forum page here and check the accepted solution and see if that works for you! Please let us know how you get on!
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
Hi @CMA120fps! Third party software or accessories can occasionally cause conflicts and impact the device performance so we wouldn't recommend the use of these while using our devices.
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
Just checking in to see if you were able to resolve the issue.
See you in the VR world!
Cheers!
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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