Meta quest link software starts with PC after update

[Gruntled]

Recent;y, there was a PC update on the app (version 71.0.0.238.524) and since then the app always starts when I boot my PC.  Not seeing anywhere in the PC app settings where I can turn that off.

Any ideas?   It never use to start with Windows before the update.

Thank you.

[LordArceus]

Hey there, @Gruntled!

There was a post from a user in another thread that may just be the fix for app auto start-up. They provided these steps:

"Step 1. right click on the meta link app and open file location.

Step 2. Press the windows key and R

Step 3. Type in the box shell:startup 

Now you have both windows open.

Step 4. Go back to the Oculus window and click on Oculus on the address bar and you should see OculusSetup.exe

Step 5. Copy and paste that app into the startup window you just opened.

Step 6. Now go to settings/apps/startup and you should see Oculus setup app on there and you can now turn it off."

Hopefully this works for you. Let me know if you're still having issues with the app auto starting and we can look into other solutions 🙂

[Gruntled]

Thanks for the reply, LordArceus.

I tried doing what you suggested and I do now have OculusClient.exe in Windows 11 Settings > Apps > Startup and made sure it was toggled off, and just restarted to test and It opened the Oculus app up.

[KaminasWife]

Hey there! I'm just jumping in for my friend here. 

I found that there's a startup apps menu in the Task Manager when you right click the task bar. Does that still have the Oculus app enabled?

[Gruntled]

I just checked and no, it's not even listed there.

[KaminasWife]

Fascinating! I'm not an expert in this kind of thing, I'll admit, I'm just going off of YouTube videos 

Maybe check some of these out to see if either of us are missing a step?

Video 1

Video 2

Video 3

I hope one of these can provide a resolution! Let me known if you get it fixed, and how! 

[Choleni]

Hi @Gruntled 🙂

you are not alone.

Look at this thread:

Meta Quest Link PTC v71 began opening at system boot with no option to disable  

As far as i know there isn't a solution yet, but some people found/have a workaround for that.

[Gruntled]

Thanks I tried searching for the issue before I posted my thread, but didn't see that other one you linked.  I'll check there as well, but it seems to be an issue Meta needs to fix 🙂

[MetaQuestSupport]

Hi @Gruntled! 

We can see that you are having issues with the meta link app starting when you start your windows. We understand that this isn't ideal and we do not have a specific work around for this issue as of yet, but rest assured, our brilliant team of engineers are working hard to come up with a resolution as soon as they can.

In the meantime, if the new update is causing some problems, we would recommend that you unenroll from the PTC. 

To do this, you need to: 

• Select the headset you want to find to join Meta Quest PTC with. 
• Tap Headset settings.
• Tap Advanced settings. 
• Tap the toggle next to Public Test Channel to turn off Meta Quest PTC.

We would also recommend that you submit a bug report so that we can better understand the issue and review it with our team. 

To submit a bug report, you need to: 

• Open the Meta Horizon mobile app on your phone. 
• Tap your avatar picture at the bottom, then tap in the top right. 
• Scroll down to Support, then tap Report an issue. 
• Tap Report a problem, then type an explanation where prompted.

We hope that this was helpful and please be sure to check back on the Forum frequently for any news and updates regarding this issue. Let us know how this goes, and if you have any other questions or concerns, please do not hesitate to reach back out to us, we are always more than happy to help our VR family!

[Choleni]

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@MetaQuestSupport wrote:

In the meantime, if the new update is causing some problems, we would recommend that you unenroll from the PTC. 

---

Yes, normally that's the easiest way if you have problems with PTC.

But for some reason it's not possible to roll back from this version, so people either have to live with that until it's fixed or have workarounds.

DO NOT UPDATE TO PTC V71