3 weeks ago
I bought a Meta Quest 2 and out of nowhere my meta account was disabled because I missed an email for age verification. Now I am realizing there is literally no actual human support to reactivate my account. I have been responded to by bots that pass by around asking the same questions but never a solution or simple reactivate my account-a process that exists for every other tech company since there were websites.
Does anyone have a recommendation on a phone number or mechanism that could reactivate my account?
3 weeks ago
Same here - my account on Quest 2 got disabled for no apparent reason and basically bricked my device. All apps that I bought are linked to that account.
I cannot find a way to contact support regarding this issue.
3 weeks ago
Hi there,
We got your private message and will be with you shortly. Thank you for waiting.
Did this answer your question? If it didn’t, use our search to find other topics or create your own and other members of the community will help out.
If you need an agent to help with your Meta device, please contact our store support team here.
Having trouble with a Facebook or Instagram account? The best place to go for help with those accounts is the Facebook Help Center or the Instagram Help Center. This community can't help with those accounts.
Check out some popular posts here:
Getting Help from the Meta Quest Community
Tips and Tricks: Charging your Meta Quest Headset