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Meta support

charlieH2018
Honored Guest

Obviously hugely frustrating that you cannot speak to anyone at Meta support but I wanted to know are the emails you receive from humans??? Honestly I don't understand. I'm trying to send my Quest 3 back for repair but after two weeks I'm still nowhere as the Meta support are absolutely useless! The worst customer service I've ever experienced, to the point it feels like I'm not communicating with humans. They don't respond to my problems, don't answer questions, so bizarre.

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