I have a Quest 2, Im trying to use the meta workrooms to connect to my desktop, but after connection I can se my desktop frozen and after some seconds I get disconnected. I also find behavion on the desktop client, It auto close and restart after the connection.
I Have a Ryzen 5 3600 and Amd Radeon Rx66000 XT
-Uninstall Workrooms on quest
-Uninstall the desktop client
I have no Idea how to fix this.
Hey there @shimsoochang . We're hoping that you we're able to get back into workrooms.
Here's a list of a couple of things you can try in case the app keeps crashing:
You can also uninstall all of the files related to the Meta programs and reinstall for a fresh set up by:
1: Uninstalling the Rift using the setup/installer.
2: in your local disk, program files/program files x## delete the "oculus" folder.
3: go to in File Explorer, then users>your name>%appdata%.
4: in all 3 folders "Roaming", "Local" and "Local Low", delete all "Oculus" folders and also "Oculusclient" folders if present.
5: restart PC.
6: get a fresh new oculus setup installer from the oculus website and run it and install.
If these steps don't work let us know and we will be happy to help.
Hey, @Noko01! We see you've tried those steps to no avail. We know how bothersome these types of issues can be. We suggest creating a support ticket here. Our awesome support team has the tools to do a deep dive to find the root of the issue. If you need assistance creating a ticket, please let us know. We'll be more than happy to help out!